Grievance Policy

Notice

Student Grievance Policy


Dear Valley Grande Institute Students:

This school has a Certificate of Approval from the Texas Workforce Commission (TWC).

The TWC-assigned school number is: S0974.

The school's programs are approved by TWC, as well as

  • Texas Workforce Commission Career Schools and Colleges
    (512) 936-3100
    (512) 936-3100
    http://csc.twc.state.tx.us

  • Texas Board of Nursing
    Office: (512) 305-7400
    (512) 305-7400
    www.bon.texas.gov

  • Limited Medical Radiologic Technologists contact: Texas Department of State Health Services
    Radiation Control Program MC 2835; P. O. Box 149347; Austin, Texas 78714-9347
    (512) 834-6688
    www.dshs.state.tx.us/radiation/default.shtm

  • Home Health Aide / Nurse Assistant contact: Texas Department of Aging and Disability Services
    701 W. 51st St. Austin, Texas 78751
    Mailing Address, P.O. Box 149030, Austin, Texas 78714-9030
    Phone: 512-438-3011
    www.dads.state.tx.us

  • Accrediting Bureau for Health Education Schools
    (703) 917-9503
    (703) 917-9503
    http://www.abhes.org

Students must address their concerns about this school or any of its educational programs by the following the grievance process outlined in the school's catalog. Schools are responsible for ensuring and documenting that all students have received a copy of the school's grievance procedures and for describing these procedures in the schools published catalog. If, as a student, you were not provided with this information, please inform school management.

Students dissatisfied with this school's response to their complaint or who are not able to file a complaint with the school, can file a formal complaint with TWC, as well as with other relevant agencies or accreditors, if applicable.

Information on filing a complaint with TWC can be found on TWC's Career Schools and Colleges Website at http://csc.twc.state.tx.us/ .