Grievance Policy

This school has a certificate of Approval from the Texas Workforce Commission (TWC)

The TWC assigned school number is: S0974

All student grievances should first be communicated directly to the attention of the Instructor or staff member involved in the matter at hand. Grievances about activities, policies, procedures, and/or actions of the school should be brought to the attention of appropriate personnel in charge of such matters. A Grievance also includes discrimination in the areas of race, color, national origin, sex, disabilities or age. If the grievance cannot be resolved with the individual in question, the student should discuss the matter with the Instructor/staff member or with the Program Director. Should the grievance still be unresolved, then the matter may be referred to the School Director.

The Schools programs are approved by the TWC, as well as:
Texas Workforce Commission Career Schools and Colleges
(512) 936-3100
http://csc.twc.state.tx.us

Texas Board of Nursing
Office: (512) 305-7400
www.bon.texas.gov

Limited Medical Radiologic Technologists contact: Texas Department of State Health Services
Radiation Control Program MC 2835; P. O. Box 149347; Austin, Texas 78714-9347
(512) 834-6688
www.dshs.state.tx.us/radiation/default.shtm

Home Health Aide / Nurse Assistant contact: Texas Department of Aging and Disability Services
701 W. 51st St. Austin, Texas 78751
Mailing Address, P.O. Box 149030, Austin, Texas 78714-9030
Phone: 512-438-3011
www.dads.state.tx.us

Accrediting Bureau for Health Education Schools
(703) 917-9503
(703) 917-9503
http://www.abhes.org

Students dissatisfied with this school’s response to their complaint or who are not able to file a complaint with the school, can file a formal complaint with TWC, as well as with other relevant agencies or accreditors, if applicable.

Information on filing a complaint with TWC can be found on TWC’s Career Schools and Colleges Website at http://csc.twc.state.tx.us/ .